Shopify® Package Security Ecosystem

Shopify® Package Security Ecosystem

Shopify® Package Security Ecosystem

Fortify© · E-Commerce Logistics

Fortify© · E-Commerce Logistics

Fortify© · E-Commerce Logistics

Indigo® Award Winner

Indigo® Award Winner

Indigo® Award Winner

During this project, I collaborated with a multidisciplinary team to redesign Shopify’s package delivery logistics. Leveraging user-centered design principles, we addressed pain points in e-commerce delivery systems through user testing at Flux UX Design Club’s User Test Fest. My role involved designing a theft-risk checkout process, a reimagined Fortify app for secure package pick-ups, and a secure drive-through prototype to enhance safety and convenience.

During this project, I collaborated with a multidisciplinary team to redesign Shopify’s package delivery logistics. Leveraging user-centered design principles, we addressed pain points in e-commerce delivery systems through user testing at Flux UX Design Club’s User Test Fest. My role involved designing a theft-risk checkout process, a reimagined Fortify app for secure package pick-ups, and a secure drive-through prototype to enhance safety and convenience.

During this project, I collaborated with a multidisciplinary team to redesign Shopify’s package delivery logistics. Leveraging user-centered design principles, we addressed pain points in e-commerce delivery systems through user testing at Flux UX Design Club’s User Test Fest. My role involved designing a theft-risk checkout process, a reimagined Fortify app for secure package pick-ups, and a secure drive-through prototype to enhance safety and convenience.

Role

Role

Service Design Brand Strategy UX Design UI Design

Service Design Brand Strategy UX Design UI Design

Client

Client

SCAD®

SCAD®

Space

Space

E-Commerce Logistics

E-Commerce Logistics

Date

Date

Winter 2022

Winter 2022

Fortify Preview
Fortify Preview
Fortify Preview

By the completion of this project, we delivered the Fortify System, which addressed package theft, potentially saving retailers millions annually and boosting consumer confidence in online purchases. The system was recognized for its potential to revolutionize delivery security and earned the Indigo Awards 2023 Student Winner for its innovative approach.

By the completion of this project, we delivered the Fortify System, which addressed package theft, potentially saving retailers millions annually and boosting consumer confidence in online purchases. The system was recognized for its potential to revolutionize delivery security and earned the Indigo Awards 2023 Student Winner for its innovative approach.

By the completion of this project, we delivered the Fortify System, which addressed package theft, potentially saving retailers millions annually and boosting consumer confidence in online purchases. The system was recognized for its potential to revolutionize delivery security and earned the Indigo Awards 2023 Student Winner for its innovative approach.

Process Timeline
Process Timeline
Process Timeline
Process Emphasis
Process Emphasis
Process Emphasis

Through my work on Fortify, I strengthened my ability to lead service design, develop intuitive prototypes, and deliver speculative presentations to mentors and judges. This project exemplifies the potential of user-focused redesigns to solve industry-wide challenges while driving impactful change. Team: Jack So (Team Manager), Ria Chordia (UX Research), Jialiang Guo (CAD Design).

Through my work on Fortify, I strengthened my ability to lead service design, develop intuitive prototypes, and deliver speculative presentations to mentors and judges. This project exemplifies the potential of user-focused redesigns to solve industry-wide challenges while driving impactful change. Team: Jack So (Team Manager), Ria Chordia (UX Research), Jialiang Guo (CAD Design).

Through my work on Fortify, I strengthened my ability to lead service design, develop intuitive prototypes, and deliver speculative presentations to mentors and judges. This project exemplifies the potential of user-focused redesigns to solve industry-wide challenges while driving impactful change. Team: Jack So (Team Manager), Ria Chordia (UX Research), Jialiang Guo (CAD Design).

For detailed process insights, contact me directly.

For detailed process insights, contact me directly.

For detailed process insights, contact me directly.