Leading User Research Driven CRM Solutions
Leading User Research Driven CRM Solutions
Leading User Research Driven CRM Solutions
Citius Advisory Group® · Corporate Real Estate
Citius Advisory Group® · Corporate Real Estate
Citius Advisory Group® · Corporate Real Estate
Confidential NDA
Confidential NDA
Confidential NDA
During this project, I collaborated with Citius AG brokers to identify inefficiencies in their CRM systems through targeted internal user research. By working closely with stakeholders and the Citius AG Team. My role involved proposing solutions designed to enhance efficiency and automation. I advised on the implementation of user-centered workflows and integrated data visualization strategies to drive productivity and streamline business operations by 30%.
During this project, I collaborated with Citius AG brokers to identify inefficiencies in their CRM systems through targeted internal user research. By working closely with stakeholders and the Citius AG Team. My role involved proposing solutions designed to enhance efficiency and automation. I advised on the implementation of user-centered workflows and integrated data visualization strategies to drive productivity and streamline business operations by 30%.
During this project, I collaborated with Citius AG brokers to identify inefficiencies in their CRM systems through targeted internal user research. By working closely with stakeholders and the Citius AG Team. My role involved proposing solutions designed to enhance efficiency and automation. I advised on the implementation of user-centered workflows and integrated data visualization strategies to drive productivity and streamline business operations by 30%.
Role
Role
Tech Consulting User Research Interaction Design
Tech Consulting User Research Interaction Design
Tech Consulting User Research Interaction Design
Client
Client
Citius Advisory Group®
Citius Advisory Group®
Citius Advisory Group®
Space
Space
Corporate Real Estate
Corporate Real Estate
Corporate Real Estate
Date
Date
Fall 2024
Fall 2024
Fall 2024
By the completion of this role, I delivered a CRM upgrade plan to Citius AG executives, focusing on automation and real-time data visualization to support broker workflows. The proposed solution prioritized user-centered improvements to streamline operations and boost productivity, demonstrating my ability to drive impactful change through design and innovation.
By the completion of this role, I delivered a CRM upgrade plan to Citius AG executives, focusing on automation and real-time data visualization to support broker workflows. The proposed solution prioritized user-centered improvements to streamline operations and boost productivity, demonstrating my ability to drive impactful change through design and innovation.
By the completion of this role, I delivered a CRM upgrade plan to Citius AG executives, focusing on automation and real-time data visualization to support broker workflows. The proposed solution prioritized user-centered improvements to streamline operations and boost productivity, demonstrating my ability to drive impactful change through design and innovation.
